Salon & Beauty Treatment Claims Explained

Beauty treatment claims are a way for those harmed by negligent salon and spa procedures to seek compensation from the party responsible. Beauty treatments can be a way for people to treat themselves, feel good, and improve both self-esteem and self-confidence. Negligent or incompetently performed procedures could cause serious and potentially even severe physical and mental injuries.

Procedures such as chemical peels, hair colouring, and laser hair removal all have the potential to pose a risk to customers if they are not carried out correctly. They could result in chemical burns, allergic reactions, or infections.

If you’ve experienced a negligent spa, salon or beauty treatment, you could be awarded compensation for your injuries as well as any incurred financial losses, including the costs of corrective procedures and lost wages. However, you may not know how to go about the claims process and negotiate with the defendant’s insurer to get the compensation you deserve.

That’s where Public Interest Lawyers comes in. If you contact one of our advisors today, they will check your claim eligibility, advise you on evidence and even provide an estimate of how much compensation you could claim. If you would like to proceed with our services and you satisfy the criteria, you could be connected to one of the solicitors from our panel. Our panel provided their legal representation on a No Win No Fee basis. So, you will get expert legal advice and support without paying solicitors’ fees upfront.

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What Are Beauty Treatment Claims?

Beauty treatment claims are a type of personal injury case taken by individuals injured whilst undergoing aesthetic or cosmetic procedures. Their purpose is to seek compensation for physical, psychological, and financial harm. Beauty treatment injury claims may be made where procedures, such as chemical treatments, cause injury, illness, or long-term harm due to unsafe practices or improper usage.

Claims may be made for negligent beauty treatments, including:

  • Haircuts and colouring,
  • Chemical treatments, such as a chemical peel.
  • Laser treatments, such as laser hair removal.
  • Skin resurfacing.
  • Facial treatments.
  • Lash and brow lifts, tints, extensions, and lamination.

This is only a few examples of the types of treatments you could claim for if they’ve gone wrong and caused you an injury. Please speak to one of our advisors now to discuss the incident that caused your harm and they can advise whether you have good grounds to move forward with a claim.

A client undergoes a beauty treatment.

How Might Negligence Occur Within A Beauty Treatment?

Negligence may occur within a beauty treatment where cosmetic procedures are carried out improperly, or where health and safety procedures are not adhered to. Examples of negligence include:

  • Chemical burns caused by the improper application of a skin peel.
  • Allergic reactions to hair or skin products, due to no patch test being carried out.
  • Burns caused by improperly carried out laser or cool sculpting treatments.
  • Eye injuries caused by the misapplication of permanent makeup, false lashes, or other products.
  • A burn injury caused by the improper use of hot wax during hair removal.
  • Slips, trips, and falls due to unsafe or hazardous conditions.

Who Can Be Held Responsible for a Beauty Treatment Injury?

The individual treatment provider, salon, or (in some instances) manufacturer or supplier may be held responsible for a beauty treatment injury.

  • Practitioners are responsible for carrying out treatments with appropriate care.
  • Salons have a responsibility to ensure facilities are safe, staff are adequately trained, and health and safety measures are taken.
  • Manufacturers or suppliers may be responsible for defective products.

Talk to an advisor about claiming for beauty treatment injuries.

A customer has laser epilation.

Can I Claim For Beauty Treatment Negligence?

You could claim for beauty treatment negligence if a practitioner failed to meet the expected standard of care causing physical and/or psychological harm. To make a personal injury claim your case must meet these criteria:

1. The Salon Owed You A Duty Of Care.
This is a legal responsibility towards you which may be owed to you by a beauty therapist, business, or organisation. Per this, they must take reasonable steps to protect your health and safety. This may be owed,

Salons must also adhere to guidelines on making cosmetic products available to consumers.

2. This Duty Was Breached
You need to demonstrate that this duty of care has been breached. This occurs when the responsible party fails to act as a reasonable business, person, or organisation would. Examples include failing to carry out a patch test or negligently administering filler injections.

3. The Breach Caused Your Injury Or Illness
You must clearly show that your injury or illness was caused by the breach identified above. You may have suffered a physical or psychological injury, or an illness

Can I Still Claim If I Signed A Waiver Before My Treatment?

You could still make a beauty treatment claim if you signed a waiver, consent form, or other form of indemnity before your treatment. By signing a waiver, you acknowledge that you have been informed of any known risks associated with your treatment. Signing this does not waiver your right to make a beauty treatment negligence claim.

What If the Beauty Treatment Was Carried Out at Home?

You are owed a duty of care by the party performing the beauty treatment, whether the procedure is carried out in your home, a salon, or other setting. Those carrying out beauty treatments must adhere to the same safety standards, no matter the location in which procedures are carried out.

Please contact an advisor if you are unsure about your eligibility to make a beauty treatment claim.

Compensation Payouts In Beauty Treatment Claims

Compensation payouts in beauty treatment claims could range from £36,340 to £118,790 for facial disfigurement with very severe scarring to £66,920 to £141,240 for severe psychiatric damage. These figures are taken from the Judicial College Guidelines (JCG). These guidelines may be used by legal professionals when working out the value of physical or psychological injuries (general damages).

Our compensation table includes figures from the JCG, with the exception of the first, which is our own illustration of a total settlement.

Beauty Treatment InjuriesSeverityCompensation.
Multiple injuries and special damages for therapy, treatment, and lost income.Severe physical and/or psychiatric harm.Up to £500,000+ with special damages.
Psychiatric damage, generally.Severe, with marked problems across all parts of life.£66,920 to £141,240.
Moderately severe, significant problems in all areas of life, but with a more optimistic prognosis.£23,270 to £66,920.
Facial disfigurementVery severe scarring in a relatively young claimant.£36,340 to £118,790.
Less severe scarring, substantial disfigurement.£21,920 to £59,090.
Significant scarring, plastic surgery reduces worst effects.£11,120 to £36,720.
Less significant scarring, one or a number of small scars.£4,820 to £16,770.
Trivial scarring, effect is only minor.£2,080 to £4,310.
Scarring to other parts of the body.A number of noticeable scars from lacerations or a single, disfiguring scar.£9,560 to £27,740.
One noticeable scar, or several which are superficial.£2,890 to £9,560.

Please note that these figures are only guidelines, your beauty treatment compensation may differ.

Can Beauty Treatment Claims Compensate For Other Losses?

Beauty treatment claims could compensate for other losses, such as the cost of psychiatric care, medical treatment, or loss of earnings. Financial losses may be compensated for under special damages. This is the second of 2 parts making up a total settlement and may include,

  • Lost income, caused by you needing to take time off work during your recovery.
  • Medical expenses, including the cost of plastic surgery or other treatment.
  • Therapy costs, such as treatment for psychological harm.
  • Care costs, covering domestic care, childcare, or similar expenses.
  • Travel costs, getting to and from medical or legal appointments.

You must provide supporting evidence such as bank statements, invoices, or receipts for these losses to be taken into consideration.

Please contact our team for more information on how beauty treatment solicitors could help value your claim.

A customer has filler injections.

How Can I Prove Negligence Occurred During My Beauty Treatment

You can prove negligence occurred during your beauty treatment by collecting evidence such as medical records, photos of visible injuries, and contact details of any witnesses. You will need to prove that the other party did not meet their duty of care to you, causing harm.

Evidence needed includes,

  • Your medical records detailing your injuries and treatment required.
  • Names of those who treated you, their contact information and appointment dates.
  • Any correspondence with the salon related to the appointment/ injury.
  • Photos of visible injuries, such as scarring.
  • Contact details for any witnesses.

This evidence can help you to build a stronger case. One of the solicitors on our panel could assist in gathering evidence.

Is There A Time Limit To Claiming For Beauty Treatment Negligence?

The time limit to claim for beauty treatment negligence is 3 years, as set by the Limitation Act 1980. This applies to claimants over the age of 18, making their own claim. Where the claimant is a child, or does not have the mental capacity to handle their own legal affairs, the time limit may be suspended.

You can read more about how the limitation period applies to your claim in our dedicated resource.

Beauty Treatment Claims With Public Interest Lawyers

The solicitors on our panel at Public Interest Lawyers can often handle beauty treatment claims on a No Win No Fee basis, using a Conditional Fee Agreement (CFA). By doing so, you will not pay any solicitors fees if the claim is unsuccessful. In fact, there are no upfront solicitors fees and none whilst they work on your case. Instead, a small, agreed upon, and legally limited percentage of your compensation is deducted by the solicitor if you win your case.

Further ways one of the solicitors on our panel could help you include,

  • Organising for an independent assessment of your injuries.
  • Helping you access therapeutic services or obtain medical treatment.
  • Ensure you understand the claims process and terms used.
  • Negotiate with other parties.
  • Prepare your case for court, if necessary.

Contact Our Advisors

Contact our advisors today for an assessment of your case and to be connected to a specialist solicitor from our panel.

A solicitor works on beauty treatment claims.

Learn More

Learn more in these resources.

References.

Contact our team to learn more about beauty treatment claims.