In this guide, we discuss the steps you could take should you experience harm as a result of a rent statement data breach.
We explore the two key pieces of data protection legislation, as well as what rights you, as a data subject, are given. Additionally, we look at what organisations should do to keep your personal data secure. We also explore data breach compensation eligibility.
Additionally, we examine how a personal data breach can occur, along with what personal data may be compromised in a data breach. We also explore how compensation is calculated in personal data breach claims and provide examples of potential compensation payouts.
Finally, we will examine how a solicitor from our panel could help you begin your claim. Our advisors can discuss your claim and tell you if your claim is eligible. If it is, they may connect you with a solicitor from our panel.
To get in touch:
Select A Section
- What Is A Rent Statement Data Breach?
- Errors Which Could Lead To A Rent Statement Data Breach
- What Should Landlords Do After A Data Breach?
- Rent Statement Data Breach Case Studies
- Rent Statement Data Breach Compensation Calculator
- Talk To Us About Personal Data Breach Claims
In this country we have two key pieces of legislation to help protect our personal data, which is information that can identify you. These are the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA). This legislation:
- Grants data subjects rights over the processing of their data.
- Holds organisations who handle your personal data accountable
- Sets data breach compensation eligibility.
Your rent statements may contain personal information such as your name, banking information, or national insurance number.
When a security incident affects the integrity, availability or confidentiality of your personal data, this is a personal data breach. If a rent statement data breach occurs, you may be able to claim compensation. Specific eligibility criteria apply, however. You must:
- Prove that the data controller did not adhere to data protection legislation, causing the breach
- Prove that the breach involved your personal data
- Suffer harm. This could be mental harm, such as anxiety, or financial harm
Speak to our data breach claims team today if you experienced emotional distress due to a personal data
Rental Information Data Breach Statistics
The Information Commissioner’s Office (ICO) is an independent body set up to protect data security. As part of their role, they collect reported statistics on data security trends. Included in the graph below are the fourth financial quarter non-cyber incidents reported in 2021/22, in land or property services.
There are a variety of ways in which your personal data could be breached through your rent statement. For example, one way that a data breach could occur is through human error.
If your rent statement is posted to the wrong postal address, for example, your bank account number could be seen by another person. Additionally, it could contain other personal details, including your name or date of birth. Training could be given to ensure staff check addresses before posting or emailing rent details to avoid human error data breaches.
Additionally, organisations such as local authorities or housing associations should ensure their cybersecurity systems are up to date. If they fail to do so, this could allow cybercriminals to use viruses and malware to hack personal data. Staff should also have cybersecurity training, such as knowing how to spot phishing attempts.
To discuss rent statement data breach compensation, contact our advisors today.
If a personal data breach could affect your rights or freedoms, the organisation responsible should contact you without undue delay to inform you. They must also report the breach to the ICO within 72 hours.
If you believe your personal data has been compromised in a data breach but have not received notice, you can contact your landlord and request more information. They may be able to confirm the breach.
However, if they do not provide a satisfactory response, you can make a complaint to the ICO. The ICO does not provide compensation for personal data breaches, but it can levy fines against organisations found to be in breach of data protection legislation.
Our advisors offer free legal advice if you can prove your personal information was compromised in a rent statement data breach.
Oxford City Council experienced a data security incident when introducing a new computer system. Rent statements, which included the tenant’s name, reference, payments and payment dates were sent to the wrong address. Oxford City Council reported the incident to the ICO, and believe the incident affected around 80 people.
( Source: https://www.oxford.gov.uk/news/article/1915/computer_error_regarding_rent_statements )
Contact our advisors today to find out if you have a valid rent statement data breach claim.
Two heads could make up your potential compensation. These cover material damage and non-material damage. We explore both in further detail below.
- Material damage: Material damage compensates the financial losses you suffer as a result of the breach. For example, charges to your credit card, or damage to your credit score.
- Non-material damage: Non-material damage addresses damage to your mental health. For example, depression, anxiety, or distress.
You can now claim for harm to your mental health due to a data breach without claiming financial losses. A precedent-setting Court of Appeal ruling is the reason behind this. Prior to the Vidal-Hall and others v. Google Inc. (2015) ruling, you could only claim for non-material damage at the same time as material damage.
When legal professionals assess personal injury claims they use the Judicial College Guidelines (JCG) to help assign value to injuries. The same document is used to help assign value to non-material damage claims. It contains a list of injuries, including post-traumatic stress disorder (PTSD), alongside guideline compensation brackets. The chart below contains examples of mental health damage figures from the latest edition, published in April 2022.
|£54,830 to £115,730
|There is an inability to cope with life and relationships. The prognosis is very poor.
|Moderately severe (b)
|£19,070 to £54,830
|Significant problems coping with relationships and life occur. However, the prognosis is more optimistic than in severe psychological injuries.
|£5,860 to £19,070
|The claimant experiences problems coping with life and relationships. However, there is a good prognosis due to improvements by the time of trial.
|Less severe (d)
|£1,540 to £5,860
|A period of disability impacting the claimant’s day-to-day activities and sleep occurs.
|£59,860 to £100,670
|Severe symptoms result in an inability to function at the same levels as prior to the trauma. It impacts all areas of life badly and is permanent.
|Moderately severe (b)
|£23,150 to £59,860
|Significant disability occurs for the foreseeable future. However, with the help of a professional, some recovery is possible.
|£8,180 to £23,150
|A recovery has largely taken place, however, some symptoms that are not grossly disabling persist.
|Less severe (d)
|£3,950 to £8,180
|Virtually a full recovery has taken place, however, minor symptoms may persist beyond 1-2 years.
For a free estimate of what your personal data breach claim could be worth, contact our advisors.
If you decide to file a personal data breach claim, you might like to hire a solicitor. Our panel of solicitors offer their services under a No Win No Fee arrangement known as a Conditional Fee Agreement (CFA).
What No Win No Fee means for you is that you won’t have to pay an upfront solicitors fee. Your solicitor will take a success fee from your award should your claim prove successful. However, this percentage has a legal cap, and your solicitor will discuss this amount with you beforehand. If your claim is unsuccessful, you will not pay this fee.
Our claims team can answer your questions about a personal data breach, and they can advise you on the next steps you could take should your personal data be compromised. If you have an eligible claim, they may connect you with a solicitor from our panel.
To speak to our team:
Related Housing And Local Authority Data Breach Claims
For more helpful resources:
Further data breach guides:
- Common Causes of Data Breaches
- Check Your Data Breach Claim Value
- Personal Data Sent To The Wrong Person Claims Guide
To learn more about rent statement data breach claims, contact our advisors.
Article by AR