Customer Support

At Public Interest Lawyers, we approach customer service with great care, striving to deliver the best service possible. This begins with the content on our website through to the interactions you have with us and the solicitors we connect you with.

Company Information

  • Business Name: Public Interest Lawyers (a brand of Velasco Limited)
  • Registered Office: Office 301 The Tea Factory, Office 319, St Peter’s Square, Fleet Street, Liverpool L1 4DQ
  • Registered Number: 10292336
  • Financial Conduct Authority (FCA) Registration Number: 839005

Contact Information

For any assistance, questions, or concerns, our dedicated customer support team is ready to help.


Postal Address:

Public Interest Lawyers
Office 301 The Tea Factory,
Office 319,
St Peter’s Square,
Fleet Street
Liverpool L1 4DQ.

Telephone: 08004087825 (Available 24/7)

Office Hours: Our customer support team is available to assist you 24 hours a day, 7 days a week.

Complaints Handling

We take customer feedback seriously. If you have a complaint, follow our outlined complaints handling procedure here. We are committed to resolving all issues promptly and fairly.

Data Protection and Privacy

Your privacy is a priority. Review our Privacy Policy here to understand how we handle your data and protect your privacy.

Regulatory Information

As a business registered with the Financial Conduct Authority (FCA), we adhere to their regulations. For details on our regulatory status, visit this page or the FCA’s website here and search for our registration number.

Contact Form

Alternatively, you can use our online contact form to submit your inquiry or concern. We aim to respond within one business day.