TSB Bank Data Breach – Could You Claim Compensation?

In this guide, we will discuss what potential steps could be taken if a TSB Bank data breach were to happen and affect your personal data. There may be some instances where a claim could be made following a breach of your personal data. However, there are criteria that need to be satisfied in order to do so. As you move through this guide, you will find information on the eligibility criteria, the time limits for starting a claim and the evidence you could gather to strengthen your case.

TSB bank data breach

TSB Bank Data Breach – Could You Claim Compensation?

Additionally, this guide will explore what a personal data breach is and how it could affect you if one were to occur. You can also find information on the responsibilities certain parties have to protect your personal data and the legislation they need to adhere to.

Furthermore, you may be wondering what data breach compensation you could be awarded if you succeed in claiming. We will provide an overview of what could be included in your settlement and how this might be calculated.

Finally, we will discuss the benefits of working with a No Win No Fee solicitor from our panel and the services they could offer to assist you with your claim.

If you require any other information or have any questions, you can contact an advisor using the details provided below:

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TSB Bank Data Breach – Could You Claim Compensation?

In order to be eligible to pursue a personal data breach claim, you need to prove the following:

  • Firstly, a data controller or data processor did not adhere to data protection laws.
  • Secondly, due to their wrongful conduct, your personal data was compromised in a breach.
  • Finally, because of the breach, you experienced financial loss, emotional damage, or both.

A data controller is responsible for setting out why and how your personal data will be processed. A data processor can act on the controllers instruction. They each need to adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA).

If they fail to do so, it could lead to a personal data breach which involves a security incident where the confidentiality, availability and integrity of your personal data is affected. This could lead to you suffering emotional damage and monetary loss.

To find out whether you could have valid grounds to pursue a claim following a breach of your personal information.

Types Of Data A Bank Could Have

Personal data is any information that can be used to identify you. Banks can hold several types of personal data, including your:

  • Name
  • Address
  • Date of birth
  • Email address
  • Phone number
  • Credit card and debit card details

Additionally, they may hold special category data which requires extra protection due to it’s sensitive nature. For example, they could hold personal data revealing your ethnic or racial origin or trade union membership and biometric data.

To discuss what potential steps could be taken if a TSB Bank data breach were to occur and compromise your personal data, speak with an advisor by calling the number above.

What Are The Potential Consequences Of A Data Breach?

A data breach could occur for various reasons and could affect you in different ways. For example:

  • You may inform your bank of an updated postal address but they fail to update your details and send a letter to the wrong person. This letter may contain your new bank card as well as the pin number. As a result, you have money stolen from your account and are caused stress and anxiety.
  • Your bank may fail to keep their cyber security systems updated leaving them more vulnerable to a cyber attack. As a result, your personal information, including your credit card details, name and address, are stolen in a ransomware attack. This leads to you having loans taken out in your name and suffering distress.

If you have a legitimate claim, you may be able to seek compensation for the way the breach of your personal data has affected you. Contact an advisor on the number above to find out more.

What Steps Could You Take If A TSB Bank Data Breach Were To Occur?

Following a breach of your personal data, there are several things you could do. For example:

  • Contact the organisation to find out how the breach occurred, what personal data was affected and what action they plan to take. You can do this via email or by sending a letter. Any correspondence you have with the organisation can be used as evidence to support your case.
  • Make a complaint to the Information Commissioner’s Office (ICO) if you haven’t heard back from the organisation. The ICO is a body responsible for upholding the rights and freedoms of data subjects. They may decide to investigate your complaint and could take action against the organisation if they find that data protection laws have been breached. You could use the findings from the ICO investigation as evidence to support your potential claim.

You may also find it beneficial to seek legal representation in the form of a data breach solicitor from our panel. They can help guide you through the claims process and can use their years of experience to help you seek compensation.

To learn more about the ways they could help, speak with an advisor using the number above.

How Much Bank Data Breach Compensation Could You Claim?

After making a successful claim, you could receive compensation for the different ways the breach of your personal data impacted you. For example, compensation could be awarded for:

  • Material damage: This is the monetary losses you experienced due to the breach. Evidence, such as bank statements and credit card statements, could help when calculating how much you are owed.
  • Non-material damage: This is the psychological harm you experienced due to the breach. For example, you may have experienced distress, depression, stress, post-traumatic stress disorder or anxiety due to a data breach.

We have included some of the guideline award brackets outlined in the Judicial College Guidelines in the table below. Solicitors can use these to help them value your mental injuries, alongside medical evidence. Please only use these figures as a guide, though.

Compensation Guidelines

Type Of Harm Level Of Severity Guideline Compensation Brackets Additional Details
Mental Harm Severe £54,830 – £115,730 A very poor prognosis with significant problems affecting different areas of the person’s life.
Mental Harm Moderately Severe £19,070 – £54,830 A better prognosis despite significant problems affecting the person’s life in different ways.
Mental Harm Moderate £5,860 – £19,070 Significant improvement despite some problems and a good prognosis.
Mental Harm Less Severe £1,540 – £5,860 The award given is affected by how long the disability lasted and the impact it had on the person’s life.
Anxiety Disorder Severe £59,860 – £100,670 The person cannot function at the same level as before the trauma due to permanent effects impacting all aspects of the person’s life.
Anxiety Disorder Moderately Severe £23,150 – £59,860 An improved prognosis due to recovery made professional help. There will still be a significant disability in the future.
Anxiety Disorder Moderate £8,180 – £23,150 A recovery of a significant nature has happened and any persisting issues will not be disabling in a major way.
Anxiety Disorder Less Severe £3,950 – £8,180 A nearly full recovery within a couple of years with only minor symptoms continuing over a longer period of time.

To discuss the potential data breach settlement you could receive following a claim that succeeds, please contact an advisor via the number above. An advisor can offer a free case assessment and give you a personalised estimate.

Speak With Our Team About Claiming For A Bank Data Breach

The solicitors from our panel offer their services on a No Win No Fee basis. They can help:

  • Gather evidence to support your case
  • Value your claim
  • Present your case in full
  • Ensure your case is brought forward within the relevant time frame

Additionally, they could offer you a contract called a Conditional Fee Agreement. This typically allows you to access their services without having to pay upfront, as your claim proceeds or if your case has an unsuccessful outcome.

In the event that your claim succeeds, a percentage of your compensation will be taken. This has a legal cap, ensuring you keep the majority of your settlement.

Find Out More

We hope this guide on the steps that could potentially be taken if a TSB Bank data breach were to occur and affect your personal data, has helped. However, if you have any other questions, please don’t hesitate to get in touch with an advisor via the contact details below:

Other Resources

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Thank you for reading this helpful guide on the potential steps you could take if a TSB Bank data breach where to take place. If you have any other questions, please get in touch using the details provided above.

Article by AE

Publisher EI