How To Claim For A Data Breach Via Dropbox

Cloud computing storage systems have become widespread over the past few years; the sharing features and easy accessibility that they offer have made them a popular storage system for a lot of workplaces and organisations. This is a guide explaining what you can do if a personal data breach via Dropbox happened because of another party’s wrongful conduct and you experienced harm.

Data breach via dropbox

Claiming for a data breach via Dropbox guide

If a company’s or organisation’s failings led to a breach of your personal data, you might be able to claim compensation if you suffered psychological harm as well as financial damage from the breach.

However, if you’re unsure whether you’re eligible to seek compensation, this guide could help. It will explain more about data breaches and what you can do if affected. 

Additionally, it will explain how legal professionals value compensation in data breach claims as well as the evidence you may need to claim.

If you would prefer to speak to someone directly about your situation, our advisers are available. They can give you free legal advice and answer questions you might have about making a claim if someone has caused a data breach via Dropbox. 

You can contact them now by: 

Select A Section 

  1. What Is A Data Breach Via Dropbox? 
  2. Types Of Workplace Data Which May Be Stored In The Cloud  
  3. How Workplace Data Breaches Could Happen 
  4. Can You Claim If Sensitive Documents Were Shared Via Dropbox? 
  5. What Could I Claim For A Data Breach Via Dropbox? 
  6. How We Could Help Data Breach Victims 

What Is A Data Breach Via Dropbox? 

The UK General Data Protection Regulations (GDPR) and a version of the Data Protection Act 2018 (DPA) sit alongside each other to show how organisations should protect their personal data. The DPA was updated after the UK left the European Union. 

Companies and organisations collect and process data about you for a number of reasons. However, in order to do so, they need to have a lawful basis

If an organisation holds your personal data, which is information that enables someone to identify you, it is their responsibility to keep it safe. They are expected to comply with the rules and regulations set out in the UK GDPR and the DPA. These pieces of legislation set how your data should be secured and stored, alongside guidelines and regulations on who can access it and how and when it can be shared. 

However, there are cases where you could experience a personal data breach due to the failings of an organisation. For instance, an unauthorised party could access your personal data, which an organisation has stored on Dropbox; this could be considered a data breach.

If a breach of your personal data led to you suffering harm, such as financial harm or mental harm, you could be eligible to make a data breach claim for compensation. 

If you have evidence that you were affected psychologically or financially after someone caused a personal data breach via Dropbox, you can speak to one of our advisers now. They can provide information on the legal options available to you. 

Types Of Workplace Data Which May Be Stored In The Cloud  

Organisations can use a cloud service as a primary data storage system, which means they could store: 

  • Names, addresses or emails.  
  • Sort codes, account numbers and other bank information
  • Special category information, including information concerning someone’s health or information on their sexual orientation.

A data breach is defined by the Information Commissioner’s Office (ICO) as an incident that impacts the integrity, confidentiality or availability of personal data. Organisations need to adhere to the key principles that should encompass their attitude to processing personal data.

Below we’ll look at some of the ways this data can be compromised and the effect it can have on someone. However, if you have any questions about how someone could cause a data breach via Dropbox, or the steps you could take to claim if affected, speak with an advisor today.

How Workplace Data Breaches Could Happen 

There are a number of ways a workplace data breach can happen. We have examined a few different scenarios below.

  • Lack of training on the importance of data protection: Employees might be asked to process personal data as part of their work. However, they may not have received training in the importance of handling data correctly. As a result, they might not realise that a file containing personal data can only be shared with certain authorised parties. 
  • Mistyping an email address or name. To share files via Dropbox, you need to enter the email address of the person you’re sharing the file with. If someone was to mistype this email address then the files could be shared with the wrong person who isn’t authorised to access this information.

Additionally, someone could fail to password protect a laptop that ends up being lost or stolen. As a result, someone without authorisation to do so could access this data. If Dropbox were open on the laptop, then this might enable someone who accesses the device to see all of the files that have been shared through there.

If you have evidence that the failings of an organisation caused a data breach via Dropbox that affected you, you can call us to discuss the steps you may need to take. 

Can You Claim If Sensitive Documents Were Shared Via Dropbox? 

Companies have a responsibility to understand the importance of data security and make sure good practices are in place. The Information Commissioner’s Office (ICO) sets out the lawful bases for processing data. These are:

  • Consent: The person has given their consent for the data to be used in such a manner
  • Contract: The use of your data is necessary to fulfil the contract with you
  • Legal Obligation: They have to process the data to meet a legal obligation
  • Vital Interests: The use of your data is necessary to save a life
  • Public Task: It’s in the public interest for them to use the data in such a manner
  • Legitimate Interest: There is a legitimate reason for the processing of your data

If they failed to adhere to this and a data breach that occurred as a result caused you harm, there are steps you can take. You can:

  • Contact the organisation to make a complaint. Bear in mind that if they offer you compensation at this point, and you accept, then you can’t then go on to make a claim.
  • Report the organisation to the ICO.
  • Collect the evidence relating to the breach, and how it has affected you, as evidence to bring forward a data breach compensation claim.

You can talk to one of our advisers if you can prove that you suffered harm because another party caused a data breach via Dropbox. They can inform you of the steps to take and also help you begin a claim for compensation.

What Could I Claim For A Data Breach Via Dropbox? 

If you suffered financial harm, you can seek compensation for material damages.

Some examples of material damages include;

  • Where someone used the data to steal money from you
  • A loss of earnings because you were unable to work because of the breach
  • Costs you spent towards treatment or care, if the breach had affected your mental health

You can also claim compensation for any mental or psychological harm you may have suffered, which is referred to as non-material damages. The Judicial College Guidelines outline some possible awards for psychological injuries. We’ve included a table below which features figures from the 2022 edition of the publication:

Injury Notes Award
Severe Psychiatric Damage Severe impact on a claimant’s ability to get through life and a prognosis that is poor. £54,830 to £115,730
Moderately Severe Psychiatric Damage A more optimistic prognosis than in cases that are more serious, but the claimant suffered significant issues £19,070 to £54,830
Moderate Psychiatric Damage Better prognosis of recovery than in cases that are more severe, with improvement to the claimant’s health £5,860 to £19,070
Less Severe Psychiatric Damage The claimant’s ability to perform daily activities will have been affected for a period of time, and the settlement will reflect the extent to which this is true £1,540 to £5,860
Severe PTSD Severe PTSD that permanently removes the claimant’s ability to work or function how they did before the incident. £59,860 to £100,670
Moderately Severe PTSD A better prognosis than above, but still a significant disability was suffered for the foreseeable future £23,150 to £59,860
Moderate PTSD Good recovery on the claimant’s part with minimal effects left £8,180 to £23,150
Less Severe PTSD Full or almost full recovery made within one to two years. Any symptoms that last longer will be minor. £3,950 to £8,180

Previously, it was not possible to claim compensation for mental harm without having suffered financial losses. However, following the ruling in the Court of Appeal case of Vidal-Hall and others v Google Inc [2015] it is now possible to claim either material damages or non-material damages independently, as well as both together. 

Our advisers can value your claim and offer you a compensation estimate if you’ve experienced a data breach via dropbox that was caused by the wrongful conduct of a party in control of your data. Why not reach out to them, for a free consultation over your situation? 

How We Could Help Data Breach Victims 

A data protection solicitor can be beneficial when making a claim. They can offer experience and knowledge and help you in every part of the claim; from correspondence with the defendant to gathering and requesting evidence to help strengthen your claim,

It’s possible to hire a solicitor in a data breach claim on a No Win No Fee basis. This can be a more cost-effective way to fund legal representation. It can also mean easier access to the experience and aid of a solicitor.

A solicitor working on a No Win No Fee basis would not charge you an upfront fee, nor ongoing fees. You’d only make a payment to your solicitor if your claim was successful and you received compensation. Their fee would be a percentage of the compensation that is subject to a legal cap. If your claim was not successful, you would not have to pay them this fee 

Our panel of solicitors could represent you if you decide to claim if another party caused a data breach via Dropbox that resulted in harm. To inquire about speaking to one, reach out to one of our advisers now by: 

Software Application Data Breach Resources   

Below are some additional resources you might find useful:

ICO: Make a complaint – If an organisation has mishandled your data, you can report them to the Information Commissioner’s Office (ICO).

ICO: Claiming compensation – The ICO also offers a guide explaining the process of making a claim for compensation

GOV: Find out what data an organisation has about you – The government site offers guidance on how to make a request for the data a company has about you.

Thank you for reading our guide on making a claim due to a data breach via Dropbox caused by the failings of another party. We offer other guides on topics such as:

Joint Bank Account Data Breaches

Examples Of Data Breach Compensation Claims

CCTV Data Breach Claims

Please get in touch with our advisers for any information you might need

Article by AH

Publisher ET