Public Bus Accident Claims Guide – How To Claim Compensation For An Accident On A Public Bus

Public Bus Accident Claims Guide

Public Bus Accident Claims Guide

Have you been involved in an accident on a public bus? Perhaps you were injured because the driver drove off before you had sat down, causing you to fall? Maybe you were injured when the bus crashed into another vehicle? No matter what has happened, if the accident was not your fault, there will be some chance that you will be able to make a claim for compensation. Here at Public Interest Lawyers, we could give you the assistance you need and put you in touch with a good personal injury lawyer for your case. Before you give us a call, though, why not continue reading to discover everything you should know about these claims.

Select A Section

A Guide To Compensation Claims For Accidents On A Public Bus

If you have been involved in an accident on a public bus, this guide has everything you need in terms of the information relevant to making accident on a public bus claims. We will answer all of the pressing questions you have. For example, how do I claim after a bus accident? What to do if you are in a bus accident? Can I sue a bus company? Can you sue public transportation? We will also reveal some of the most common accidents and injuries that could happen on a bus, as well as talking you through the steps to take in order to make bus passenger accident claims. We will even help you to understand how much compensation you could receive if you proceed and your claim were to be successful. If you still have any questions at the end of the guide, simply give us a call and we will be happy to shed further light. We know that being involved in any sort of accident may be extremely upsetting and stressful, and you may be feeling overwhelmed by the entire claim process. We are here to ensure that you have nothing to worry about.

What Is An Accident On Public Transport, Such As A Bus?

This relates to any sort of accident that has happened while using public transport. For example, it could be that you were injured because of a crash, or it could be because the driver did not wait for you to get to your seat before driving off. In order to claim, you will likely need to show that is was the case that someone else was responsible for what happened to you.

Public Bus Accident Personal Injury Claims Calculator

You could use a personal injury claims calculator or a bus accident compensation calculator to find out how much compensation you will get for the accident on a public bus you were involved in. However, we believe it is much more effective to take a look at guidelines that have been made by the Judicial College so you can see the guideline amounts that have been laid out to assist those making a decision on compensation payouts. You will find this information below. Please note it would not be possible for us to include every injury possible, so we have taken a snapshot. If your injury is not listed, then we may be able to give you a guideline amount should you wish to call us.

InjuryNotesAverage payout
Less severe wrist injuriesInjuries whereby there could be some permanent disability, for example, this would be a degree of stiffness and persisting pain.Up to £21,480
Loss of both arms£211,150 - £263,060
Minor back injuriesThis payout bracket incorporates soft tissue injuries, as well as less serious strains, disc prolapses, and sprains. Up to £10,970
Moderate neck injuriesInjuries such as dislocations are fractures. Immediate symptoms will be severe.£21,910 - £33,750
Severe facial scarringThe psychological reaction is severe and the cosmetic impact is very disfiguring.£15,750 - £42,460
Moderate leg injuriesThis bracket includes the likes of severe crushing injuries or multiple or complicated fractures.£24,340 - £34,370
Less severe wrist injuriesInjuries whereby there could be some permanent disability, for example, this would be a degree of stiffness and persisting pain.£11,040 - £21,480
Severe foot injuryCould include more than one fracture as well as pain that lasts permanentlyUp to £61,410

Financial Losses Compensation Claims Could Include

So, what could you claim for? Firstly, you may be able to claim for the injuries you sustained because of the accident on a public bus and the impact they are having on your life – this is known as general damages. Aside from this, you may also claim for any costs that you have encountered as a direct result of the accident on a public bus. This ranges from loss of income and treatment expenses to the cost of parking at the hospital and counselling expenses. Nevertheless, please note that you are going to need proof to claim for these damages, and so you should keep track of your receipts and any other documents that serve as proof. Here are some examples of what you may be able to include in your claim for a public transport accident:

  • Physical injuries
  • Psychological injuries
  • Medical treatment
  • Loss of income
  • Hospital visit expenses
  • Childcare expenses
  • Damage to personal items of clothing

Bus Passenger Rights In The Event Of An Accident

There are a number of different rules and regulations that are in place in the UK to protect the rights of passengers. This includes Regulation (EU) 181/2011 of the European Parliament. This is designed to stop discrimination by coach and bus operators. This is all about ensuring a fair service is provided and different rates are not charged. Moreover, all those in public transport must be trained in disability awareness. Aside from this, you are also within your right to expect a duty of care. This means that the bus driver should do all they can to get you to your destination in a safe and healthy manner. This means they should drive safely. It also means they should wait for you to be seated before driving off and they should wait until you are off the bus before closing the doors.

Liability For An Accident On Public Transport Or A Bus

You should use the bus in a safe manner, and you should also pay attention to and follow any warning signs. However, the bus company and the bus driver also have a duty of care to you. This means that they should aim to deliver you to your destination unharmed and safely. If this has not happened, you may have a chance of making a claim. A lot of buses today may have CCTV installed, which may be very useful when seeking compensation.

Public Transport And Bus Usage Statistics

In England, there has been a decrease in the number of bus journeys taken. The most recent statistics, for the year ending March 2018, show that the number of local bus journeys fell to 4.36 billion, representing a 1.9 per cent fall or an 85 million fall. Aside from this, other statistics show that one life was claimed every three weeks in London in bus or coach accidents between the period of 2007 and 2015.

Common Causes Of Accidents And Injuries On A Public Bus

There are so many different ways that an accident on a public bus could happen. Some of the most common examples could include:

  • A pedestrian crossing the road and being hit by a bus
  • A standing passenger being thrown off balance by unexpected braking
  • A passenger that has been injured because of damaged equipment on the bus
  • Another motorist causing an obstruction, which causes the bus driver to veer off course
  • A person hit by a bus while standing at the stop
  • A passenger banging their head on the seat in front of them because the driver has hit the brakes abruptly
  • A driver moving off and accelerating while a passenger was walking to a seat
  • A passenger slipping on a liquid that has been split in the aisle of the bus
  • The driver closing the bus doors prior to the passenger getting off
  • The bus hitting another vehicle because the driver has lost concentration

Not only are there many ways you could be injured, but there are many injuries you could sustain too. From minor bruises to life-threatening injuries, they may differ considerably. However, there is no denying that whiplash is one of the most common injuries in any road accident claims; not just bus claims. A lot of people may view this as a minor injury and, therefore, they may feel they have little chance of a successful injury compensation claim. This may be because, unless they are completely injury free, many may see this as the ‘best’ you can come off after being in an accident on a public bus. However, you need to remember that you have still suffered an inconvenience and more importantly an injury. If you have not caused the accident then you may have the right to file a bus insurance claim for compensation.

First and foremost, it is important to familiarise yourself with whiplash; how it is caused and what symptoms can arise as a result. Whiplash may be experienced by those who have suffered an accident on a public bus because it occurs via the acceleration of a vehicle quickly being followed by a deceleration. This causes a jerky movement. If you think about it logically, this procedure occurs in the majority of accidents because the bus will be accelerating whilst driving normally but once the crash takes place there will be a sudden deceleration. This may cause the head to snap forward and then back – leading to whiplash. Unfortunately, whiplash could lead to several knock-on symptoms, with the most common being; neck pain, neck stiffness, headaches, tenderness around the neck, and soreness when moving your neck. There are other symptoms as well, albeit less common, these include; vertigo, blurred version, back pain, numbness, muscle spasms, and dizziness.

When you have experienced an accident on a public bus, you may have to go to the hospital. This is even more important if you are considering filing a case. Even if you conclude that you merely have a sore neck, you may need the doctor to check it to be certain that there are no other problems. Furthermore, there is the chance that you may need medication to aid your whiplash. People may tend to need some form of pain medication, whilst others may end up using muscle relaxants and/or anti-inflammatory drugs. In fact, in some cases, individuals may even require the use of a cervical collar for two to three weeks. And that is without mentioning the special exercises and physical rehabilitation people may have to embark on either.

Whilst it is unlikely that you would experience any life-lasting injuries, this still does not mean that you would not have a right to make a bus accident claim. Obviously, the severity of the injury will determine the level of compensation you would receive. Nonetheless, you may want to consider filing a public transport injury claim.

In What Circumstances Could Negligence Cause An Accident?

Negligence may occur because of a lack of safety protocols in place. It could also happen if there has been poor judgment. Actions such as negative decisions, consuming drugs, and drinking can also cause a negligent accident.

Could I Claim For Injuries If A Third Party Caused The Accident?

You could possibly claim for an accident on a public bus if someone else was to blame, rather than the driver or the company in general. For example, if another driver was speeding and caused a collision, you could make a claim against them. The best thing to do is get in touch for more information if you are unsure. You could also use the next section about eligibility to help you get a better understanding as well.

Am I Eligible To Claim Compensation?

You may want to determine whether you are able to make a claim for compensation if you been injured in a public place. The main factor in any claim for an accident on a public bus is establishing responsibility. It is unlikely that you will have been the cause of the accident on a public bus. Therefore, you would likely need to show that someone else is to blame. For example, maybe you were travelling on a coach when the driver failed to carry out a necessary emergency stop. If so, you may be able to claim.

Aside from this, it is advisable that you have seen a doctor for your injuries if you want to make an accident claim. A lot of people may bypass a trip to the doctor, as they would rather cope with their injuries themselves. However, a professional medical diagnosis may be the most important piece of evidence when it comes to cases like this.

Last but not least, the date of the accident on a public bus is also incredibly important. Did you know that there is a three-year personal injury claims time limit on most personal injury cases? You could have three years from the date of the incident, and court proceedings must be issued within this time frame. Therefore, it is so important to make sure you don’t wait around when it comes to making a claim. Of course, there are some exceptions to the limits, so give us a call for more information about the accident in a public place you were involved in and we could help to clarify this.

What Should You Do If Injured On A Bus?

Have you been the victim of an accident on a public bus that was caused by someone else? Perhaps you were the passenger in a bus when the driver caused a collision? Maybe you hurt yourself due to abrupt braking? Irrespective of what has occurred, if the incident was not your fault, you may be thinking about making a public liability insurance claim. Here is an overview of what to do if you are in a bus accident:

  • See a medical professional –Of course, it is likely that you may need to see a doctor for medical reasons in any case. However, when individuals suffer from minor injuries they may sometimes be tempted to cope by themselves. You could hinder your chances of getting a full recovery, or compensation if you do this, as there will be no proof of your suffering. If you haven’t sought medical help, your chosen lawyer might be able to help you with this.
  • Take photographs – Photographs of your injuries, as well as the scene, may really help to strengthen your public injury claims.
  • Get contact details – Not only is it wise to get the contact details of the person that caused the accident, but you could aim to get the contact information of any witnesses as well. Witness statements may be ideal for such cases. When getting contact details from the perpetrator, you might need their name, address, telephone number and the details of their insurer. It is also a good idea to jot down the make, model and registration number of their vehicle.
  • Call the police – You may need to inform the police of what has occurred, especially if the perpetrator has fled the scene or the incident is posing a threat to oncoming traffic.
  • Hire a quality solicitor –Read below for some top advice on finding a solicitor.
    • Make sure the solicitor has plenty of experience in bus accident law and bus accidents in the UK
    • Go for someone that is based in the UK and registered in the UK
    • Read reviews to make sure the solicitor has a good reputation
    • Opt for someone that is happy to work to a no win no fee payment agreement
    • Ensure the solicitor has the necessary qualifications and accreditation

No Win No Fee Claims For Accidents On Public Buses

When making any sort of claim, whether it is a bus passenger accident claim or something different, the personal injury solicitor you choose is going to largely have your chances of compensation in his or her hands. One of the wisest things to consider is choosing a no win no fee solicitor. This would mean choosing someone who is only going to charge you for their service if they manage to secure a payout for you. This ensures you are not at risk of being in a worse off position financially than you were when you began your public accident claim. This also means you are much more likely to experience a quality service because the solicitor’s pay will be impacted by the outcome.

How To Start Your Accident On A Public Bus Claim

If you are ready to make a personal injury claim for the accident on a public bus you were involved in, we can assist you by ensuring you have a good personal injury solicitor working on your case. Some of the lawyers we recommend can be found below:

If you prefer a telephone recommendation, all you need to do is get in touch and we will answer your queries and make recommendations. Please use the online contact form and we will respond as quickly as possible.

References And Further Information

Public accidents information – Another guide that may assist you.

UK Highway Code– Rules of the road

Accident claims hotspots – Information on common accident hotspots within the UK.