Accident In A Supermarket Claims Guide – How To Claim Compensation For Personal Injury?

Accident In Supermarket Claims Guide

Accident In Supermarket Claims Guide

If you have had an accident in a supermarket, you may be thinking about making a claim for compensation. However, you may be feeling a bit unsure as to whether you have a good case or not for your supermarket accident claim. In this guide, we will reveal everything you need to know if you have been injured in a public place and you are thinking about pursuing a claim. We will also provide you with some advice on choosing the right company for personal injury claims too. We have many years of experience in this sector, and we are here to pass our knowledge on to you. Please take a look below to find out answers to common questions, as well as some information you may not have even thought to ask about.

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A Guide To Claims For An Accident In A Supermarket

If you have had an accident in a public place, like a supermarket, you may be feeling at a bit of a loss regarding what to do next. This is natural. After all, it is not like many people make personal injury claims every week. This is why we have put this guide together; to give you all of the details you need about claiming for accidents in supermarkets. We will provide you with information on the steps you should take in order to make a successful claim. We will also take a look at how to sue a supermarket and average compensation amounts, for example, slip and fall compensation amounts. Furthermore, we will take a look at some of the specific types of accidents and injuries that could happen, for example, employee injuries, being injured in the car park, experiencing a slip and fall in a supermarket, and much more. If you have any queries by the time you finish reading this guide, please do not hesitate to get in touch for more information.

What Is An Accident In A Supermarket?

When it comes to supermarket accidents, this basically means any sort of accident that has occurred on supermarket premises, either inside or outside, which was not your fault. This could happen while shopping or working in a supermarket. It could happen while you were giving a customer a lift there, or could happen while you were delivering stock to the supermarket.

Personal Injury Calculator For Accidents In A Supermarket

One thing that most people may want to know when they are making a claim is how much compensation they could possibly receive. You may have come across a personal injury claims calculator online. While these tools are handy, please note that they will only ever give very rough estimates in terms of compensation payouts. This is because every case is different and, therefore, they all handled on an individual basis to ensure that a fair amount is awarded for every accident in a shop claim. Below, we have put together the guide payout amounts that have been sourced via the Judicial College Guidelines.  Do feel free to get in touch if you can’t see your specific injury. We can only include a certain number of injuries on this page.

The injury that has been sustainedAny extra notesGuide payout amount
Moderate leg injuriesThis bracket includes the likes of severe crushing injuries or multiple or complicated fractures.£24,340 - £34,370
Less severe wrist injuriesInjuries whereby there could be some permanent disability, for example, this would be a degree of stiffness and persisting pain.Up to £21,480
Moderate PTSDIn such circumstances, the person will have recovered for the most part. Any continual effects are not going to be grossly disabling.Up to £7,170
Severe psychological damage£48,080 - £101,470
Minor back injuriesThis payout bracket incorporates soft tissue injuries, as well as less serious strains, disc prolapses, and sprains. Up to £10,970
Moderate neck injuriesInjuries such as dislocations are fractures. Immediate symptoms will be severe.£21,910 - £33,750
Less severe wrist injuriesInjuries whereby there could be some permanent disability, for example, this would be a degree of stiffness and persisting pain.Up to £21,480
Minor Leg injurySoft tissue damage, small fractures and sprains could be included hereUp to £10,380
Serious Injury to ToesOne toe with many fractures or several toes fracturesUp to £12,050

I Was Hurt In A Supermarket, What Could I Claim Compensation For?

You can claim for compensation for your suffering, i.e. your injuries, emotional anguish and such like. You can also claim for any expenses you have had to fund because of the injuries you have sustained. This could be anything from loss of income to paying for hospital parking tickets. Please ensure you have proof of these costs.

What Rights Do I Have If Injured In An Accident In A Public Supermarket?

As per the Occupiers’ Liability Act of 1957, supermarket managers and owners need to make sure that all of their premises are safe for anyone that uses them. This is something they are bound to by law. This includes anyone who works at the supermarket, whether it is someone tending to the parking areas, cleaning, providing customer service, working in the storeroom, or working at the checkout. It also includes anyone who visits or shops at the supermarket. There is also the Health and Safety at Work Act of 1974, which protects employees at work. This means that employees need to be provided with extensive training on good working practices to ensure that the risk of injury is lowered as much as possible. This also includes providing the required personal protective equipment too.

What Accidents Can Happen In A Supermarket?

There are lots of accidents and injuries that could happen in a supermarket. Some examples could include:

  • Being hit by a falling supermarket advertising sign
  • Tripping on a pothole in a supermarket car park
  • Being struck by supermarket trolley being moved by staff
  • Injuries caused by a defective supermarket trolley
  • Being hit by an item falling off the supermarket shelf
  • Tripping over boxes or other obstacles left in supermarket aisles
  • Slipping on a wet floor near a supermarket entrance
  • Customers slipping on a wet floor caused by a spillage

Slips And Falls In A Supermarket

There is no denying that slips, trips, and falls are the most common out of all of the different accidents that happen in general, not only in supermarkets. This is because there are so many different ways that these sorts of accidents could happen. You could slip because of a leaking freezer or because someone has spilled something on the floor and it has not been wiped up properly. You could also fall because of a problem with the state of the car park, for instance, a large pothole.

Crush Accidents And Injuries In A Supermarket

You may be able to make a claim if you have been injured because of crushing and dangerous machinery. There are lots of different equipment that is used to transport and store stock. A lot of this equipment must be checked regularly to ensure it is safe. Shelving could easily collapse if it is not checked as regularly as it should be, causing a crushing accident to a hand, leg, arm or other body part.

I Was Injured By A Falling Object In A Supermarket, Could I Claim Compensation?

You may also be entitled to compensation if you have been injured in a supermarket because of a falling object. There are many ways that this could happen. You could be injured simply because a member of staff has not stacked the shelves properly. Or, you could be injured as an employee or a shopper if the shelves were defective, for example.

Injuries Caused By Being Struck By A Moving Object Or Trolley

There could be accidents and injuries involving being struck by a moving object in a supermarket. This could be an accident that is caused because another person has crashed into you hard with their trolley. It could be that you were working in the supermarket and you have been injured because of the equipment you were using.

Accidents In A Supermarket Car Park

A lot of people might not realise that they can also make an accident in a supermarket claim if they have been injured in the car park of the supermarket. The supermarket in question is also for the most part responsible for this part of their business, which is why you could make a case for compensation. However, the way in which your accident happened will determine who you claim against. For example, if there is a road defect, you are likely to claim against the supermarket, however, if another driver was being reckless, you can make a case against him or her.

Hazards In A Supermarket

There are many different ways that you could have an accident in a supermarket. Some of the most common hazards might include: 

  • Wet floors – This could be caused by the residue of cleaning products, leaking freezers, or the weather, for example.
  • Cluttered floor space – This takes in everything from unpacked items to roll cages, trays, boxes, baskets, and stray trolleys.
  • Items falling from shelves – This could be down to the incorrect placement of goods, substandard shelving, or poor stacking.
  • Spillage of liquid and food – Spillages of any nature could be a major hazard in supermarkets, and in the past, they have led to some serious injuries.

There could also be many different hazards for those working in a supermarket that could lead to an accident in a supermarket claim. This could include:

  • Musculoskeletal injuries for checkout staff – A lack of breaks and badly designed chairs could cause musculoskeletal injuries, which could tend to be very painful, for example, repetitive strain injury (RSI).
  • Insufficient training – Lack of updates and training could cause injuries.
  • Lifting of heavy objects – Without the correct training and support, simple lifting processes could result in compensation claims being made for manual handling injuries.
  • Defective equipment or substandard equipment – This includes everything from dangerous shelving and shopping trolleys to forklift trucks and roll cages.
  • Poorly stacked goods in the warehouse – This could lead to items falling and injuring people.

In addition to the hazards within a supermarket, you might also be able to claim if you have been injured because of something you purchased. Have you been injured as a result of a faulty product? If so, you may want to find a quality accident solicitor to see if you could make a product liability claim.

Many people may not realise that they are likely entitled to compensation if they have been injured because of a product. However, all manufacturers, distributors, and suppliers have a duty to ensure that their products are safe for public use. Of course, all items go through rigorous testing, however, there are rare instances when some of these products could slip through the wire. If you have been injured because of this, then you may be entitled to be compensated for your suffering.

It is vital to stress that a product liability claim can be made for virtually any type of product. You do, however, need to be able to show that the manufacturer is at fault. So, if you have spilled hot water on yourself when using a kettle, you wouldn’t likely be able to claim. However, if there was a default with the kettle, then you might be able to.

Time Limits To Claim Compensation For An Accident In A Supermarket

It is vital to be aware that there is a three-year time limit on many public injury claims. This is something a lot of people might not be aware of and, needless to say, they may be extremely disappointed when they discover that they may have left it too late to make a claim for an accident in a supermarket. Thus, it is always advisable to hire accident lawyers sooner rather than later. There are some exceptions to the three-year rule for accidents in public places. Please refer to the table below for more information on this.

CircumstancesTime Limit
You were injured in a public place3 years from the date of the accident in a supermarket
Your child was injured3 years from the date of the accident in a supermarket if you’re claiming for your child or 3 years from when your child turns 18-years-old
There was criminal activity involved2 years from the date of the accident in a supermarket

No Win No Fee Claims For An Accident In A Supermarket

You might not need to pay upfront to begin your public liability insurance claim. A lot of people might be put off from hiring a personal injury lawyer, as they might believe they are going to be subject to extortionate costs, and they may not be able to afford this. Plus, there is always the risk that you might have to pay huge sums of money but then miss out on your compensation. This is a risk a lot of people may not be able to afford to take. Nevertheless, it is something you actually wouldn’t need to worry about. If you hire a no win no fee personal injury solicitor you will not need to make an upfront payment to get the ball rolling. Moreover, you do not pay legal fees if your case is not a success, which eliminates risk substantially.

Another reason why a lot of people may not make a claim when they have had an accident in a supermarket is because they might not want to experience the hassle of having to go to court. However, it is relatively unlikely that this will happen. Did you know that only a very small per cent of public accident claims end up in the courtroom? While it is certainly possible, it is usually in the interest of both parties to settle out of court.

How Do I Start My Claim For An Accident In A Supermarket?

There are certain things that you could do to give yourself the best chance of getting as much compensation as possible for the accident in a supermarket you were involved in when navigating the personal injury claim process, such as…

Visit a doctor

Unfortunately, you might find it a little harder to make a personal injury claim if you have not seen a doctor. A lot of people may bypass this step when they have sustained a minor injury. Nevertheless, if you want to claim you should really see a medical professional, as their report might be one of the most pivotal pieces of evidence. They will document your injuries and the recommended treatment and this will usually be used to determine how much compensation you should get. If you have not seen a doctor yet, don’t panic as there may be time for you to do so and a lawyer may even make you an appointment with a medical professional as part of your case.

Don’t wait around

The longer you wait around to make a claim for the accident in a supermarket, the more difficult it could possibly become. Yes, you do have three years to make a claim for the most part (this is the usual personal injury claims time limit), but it doesn’t mean you have to use all three years to do so. Instead, it is advisable to make your claim as soon as you can. You might find it much easier to gather evidence, such as witness statements, and the details will likely still be fresh in your mind. There are some exceptions to the personal injury claims time limit, most notably when the accident has involved children being injured – but you could claim on behalf of the child.

Report the incident

Aside from these steps, reporting an accident in a shop comes recommended. In fact, this is a legal requirement if you are injured while working. Either way, it can serve as an official record of what has happened, so it is definitely advised.

Keep proof of costs

Last but not least, you should keep proof of any costs that you have encountered as a direct result of the personal injury in a shop. You might be able to claim for these as special damages. Examples include everything from travel costs, to loss of income, to counselling expenses, to medical treatment. You simply need to ask yourself – would I have entailed this cost if I had not got injured? If the answer is no then you could be able to claim for it.

If you are ready to make a claim for an accident in a supermarket, we recommend getting in touch with our sponsors at Today. You can call them at this number 0800 408 7848 if you want to speak to, in our opinion, the best accident claim company or click their link in the references section below.

Reference Materials And Articles

  1. Pro Lawyers Website – Visit the Pro Lawyers website to learn more about their service.
  2. HSE information about retail – Safety in the retail industry information.
  3. Accidents while shopping – Read our accident guide to shopping claims.
  4. Public Liability – More on public liability from our experts.