Phone Number Data Breach – Could You Claim Compensation?

Have you suffered mental or financial harm as a result of a phone number data breach? The consequences of a personal data breach can be serious and long-lasting, and you may be wondering if you are eligible to claim compensation.

In this guide, we will explain how a breach of your phone number could impact you, as well as how a breach of your personal data could occur.

If you are a UK resident, your personal data is protected by the UK General Data Protection Regulation (UK GDPR) as well as the Data Protection Act 2018 (DPA). According to this legislation, if a data breach causes you harm, you may be eligible to claim compensation. Read on to learn more, or get in touch with our advisors to find out if you could be eligible to claim. To contact our team:

a graphically designed image showing the text "GDPR"

Select A Section

What Is A Phone Number Data Breach?

Your phone number could be an example of personal data, as it could be used to identify you. Any information that could identify you as a living person, either alone or in conjunction with other information, is protected by the legislation mentioned above.

If the confidentiality, availability, or integrity of your personal data is affected by a security incident, this is known as a personal data breach. Under the UK GDPR, if a personal data breach causes you harm, you have the right to claim compensation. However, to do so, the breach must result from the failings of the data processor or data controller.

A data controller makes the decisions regarding the use of your personal data. For example, they decide why they are going to use it, and how they intend for it to be processed. A data processor then follows the outline left by the controller to process your data.

To find out if you could be eligible to claim compensation for a phone number data breach claim, we recommend you get in touch with a member of our team.

How Could Your Phone Number Be Breached?

A personal data breach can occur for a variety of reasons, ranging from cybercrime to human error. However, as we have already mentioned in the section above, the breach must result from wrongful conduct if you intend to claim. Some examples of how wrongful conduct can contribute to a breach include:

If a phone number data breach has caused you to suffer harm, you may be able to claim compensation. Get in touch with our team today to learn more.

Who Could Have Breached My Phone Number?

There are many reasons why an organisation may handle personal data such as your phone number. For example, an employer data breach could compromise this data, as your employer may hold your phone number in their records. Other examples of organisations that may collect your phone number include:

  • Local authorities
  • Social services agencies
  • Government organisations like the Crown Prosecution Service
  • Subscription services
  • Social media apps or websites
  • Shopping or retail
  • Banks and credit providers
  • Schools and universities

If an organisation has caused you harm through a phone data breach, get in touch with our team. They can offer a free consultation to help identify whether your claim is valid and can provide free legal advice.

How Could You Be Affected By A Phone Number Data Breach?

A phone number data breach can have serious and significant consequences to both your mental health and your bank account. For example, the stress of a data breach could cause you to develop conditions such as anxiety, depression, and post-traumatic stress disorder (PTSD). Alongside this emotional distress, if you already live with a mental health condition, a data breach could exacerbate your existing symptoms.

If it is severe, a mental health condition caused by a data breach could lead to you being unable to work. In this case, you may suffer a loss of earnings. Or, if your phone number is used to commit identity fraud, this could lead to criminals accruing debt in your name.

Read on to find out what kinds of compensation you could claim for a personal data breach.

What Could I Claim For A Phone Number Data Breach?

You can receive up to two kinds of compensation when you make a successful personal data breach claim. These are:

  • Material damage compensation: This addresses the financial impacts of the breach, such as money stolen from your bank account
  • Non-material damage compensation: This provides compensation for the emotional distress or psychological injuries suffered as a result of the breach.

Below, you can find some examples of compensation brackets presented by the Judicial College Guidelines (JCG). This is a document that helps legal professionals value claims for non-material damage compensation.

Edit
Injury Type JCG Bracket Notes
Psychiatric Harm £54,830 to £115,730 Severe – The prognosis is poor, and the illness is severe. Symptoms will impact the person’s ability to cope with many parts of life.
Psychiatric Harm £19,070 to £54,830 Moderately Severe – Symptoms are similar to the case above, though there is a better prognosis.
Psychiatric Harm £5,860 to £19,070 Moderate – By the time the case needs to be heard at trial, symptoms have shown a good improvement.
Psychiatric Harm £1,540 to £5,860 Less Severe – The length of time affected by symptoms affect the amount of compensation in this bracket.
Anxiety Disorder After Trauma £59,860 to £100,670 Severe – Permanent symptoms drastically reduce the person’s quality of life and ability to cope.
Anxiety Disorder After Trauma £23,150 to £59,860 Moderately Severe – There is a better prognosis here due to the chance of some recovery.
Anxiety Disorder After Trauma £8,180 to £23,150 Moderate – A large amount of recovery has occurred in this bracket, and the remaining symptoms are not grossly disabling.
Anxiety Disorder After Trauma £3,950 to £8,180 Less Severe – A virtually full recovery has occurred. The only remaining symptoms are minor.

Please note that these figures are not guaranteed. For more information on how compensation for phone data breach claims is calculated, get in touch with a member of our team. They can tell you whether or not your claim could be valid.

Start Your Phone Number Data Breach Claim

If you would like to make a phone number data breach claim, a solicitor from our panel may be able to help. Through a Conditional Fee Agreement (CFA), which is a kind of No Win No Fee contract, you can access legal representation, typically without paying an upfront fee to your solicitor.

When you enter into a CFA, you won’t be asked to pay any fees to your solicitor unless your case succeeds. In this case, they will take a success fee from your compensation. This has a legislative cap, which helps ensure you get the most of your award. But, if your claim fails, then you do not pay a fee for your solicitor’s services.

To find out if a solicitor from our panel could help you start your claim, get in touch with a member of our team:

Further Data Protection Resources

The following information may be helpful if you want to learn more about data breaches:

Or, for more helpful resources:

Thank you for reading our guide to claiming compensation for a phone number data breach.