Accidents At London Victoria Train Station – How Do I Make A Claim?

By Lewis Houston. Last Updated 28th November 2022. You might be wondering “can accidents at London Victoria train station form the basis of a compensation claim?”. This guide gives an idea of when a station accident claim might be valid, and how a personal injury lawyer can help you to make a claim.

Accidents at London Victoria Train Station

Accidents at London Victoria Train Station

There are a number of hazards that can present themselves in a train station. You could injure yourself on a platform while travelling on an escalator or while visiting a shop or cafe on the premises. The space where the accident happened could dictate who a train station accident claim is made against.

Your claim will be based on your own unique circumstances. Because of this, we can’t hope to cover every one of your questions in this short guide. However, if you do have additional questions you need an answer to, you can:

  • Talk to a claim advisor on 0800 408 7825
  • Request a callback by using our contact form
  • Use the live chat feature on this page

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What Are Accidents At London Victoria Train Station?

You might be wondering what accidents at London Victoria could consist of. An accident in a train station must occur as the result of a breach of duty of care

If such an accident causes you physical or psychological harm, you may be able to make a compensation claim. You need to be injured in order to make a personal injury claim against the party in question. If you haven’t sustained any injuries

There are laws in place related to keeping the public safe when visiting premises that are open to the public. This includes sites such as train stations.

The Occupiers’ Liability Act 1957 (OLA) outlines the duty of care that those in control of a public space towards those who use it. For example, Network Rail, which manages Victoria Station, owes a duty of care to those who use the station.

Furthermore, if you’re an employee of the train station then you are also owed a duty of care. This duty of care is owed by your employer and is set out in the Health and Safety at Work etc. Act 1974 (HASAWA). It states that they should take all reasonably practicable steps to ensure the safety of their employees.

How Many People Use London Victoria Station?

London Victoria is one of the busiest stations in London. According to Government data, there were over 13 million entries and exits in this station in 2020-21. It was the second most used station in London, the same as in the previous year.

Common Types Of Accidents At Train Stations

In this section, we will answer the question of “how might accidents at London Victoria train station occur?”. Below, we’ll look at some scenarios that might lead someone to be injured.

Slips And Falls At Mainline Or Underground Stations

Slips, trips and falls can cause a range of different injuries. While some are minor, others can be more serious.

Below, we’ve included examples of some of the hazards that could

  • Cleaning materials were left out on the station concourse by cleaning staff, causing you to trip over.
  • You suffer a train station accident due to wet stairs that have not been cleaned or signposted within a reasonable timeframe, causing you to slip.
  • A faulty escalator leading to the station platform stops abruptly and you tumble downwards.

Injury Claims Against Train Operators

When you’re getting on or off a train, you’re owed a duty of care. The person operating the train should act in a way that reduces the risk of you being injured.

For example, if you’re getting off a train and the operator mistakenly causes the train to move as you do, this could cause you to lose your balance. As a result, you could fall and break your wrist or sustain a head injury.

Other Accidents At London Victoria Station

Other businesses can often operate in train stations, which means that they owe a duty of care to those who use these spaces.

For example, if you are scalded by a faulty coffee machine inside a coffee shop as the result of negligence, then the claim would be made against the coffee shop and not the rail operator.

How To Prove Liability After An Accident At A Train Station

You will need to prove that a breach of duty of care occurred and caused your injury in order for you to be able to claim.

According to the OLA, the person in control of the space needs to reduce the risk of injuries by removing and reducing hazards. If a hazard cannot be removed or reduced, it should be signposted. Furthermore, those in control of public spaces should consider the fact that children will be less considerate of their personal safety than adults and account for this.

The HASAWA states that your employer should take all reasonably practicable steps to reduce the risk of injury. For example, if you’re an electrician on a train line, you should be given the appropriate protective equipment for carrying out this kind of role.

Call and talk to one of our claim experts today for free legal advice. They can answer the question “how might accidents at London Victoria train station occur as the result of a breach of duty of care?”.

What Evidence Do You Need For Staff Accidents At London Victoria Train Station Claims?

When you’re injured as an employee in a train station, there are certain steps you can take to support your claim.

All workplaces that employ 10 or more people must have an accident at work book on site. If you’re injured, you should fill this in if you’re able to do so; if you’re not, a colleague can fill this out for you.

Please read below to see some of the steps you could take after an accident to support your claim.

What Should I Do After Accidents At London Victoria Train Station?

This section will attempt to answer the question “what steps should be taken after accidents at London Victoria train station?”. If you’ve been injured because of negligence in a train station, you should:

  • Seek aid from a medical professional for your injuries, even if they don’t seem serious.
  • Follow the correct procedure for reporting the accident to the involved party. For example, there might be an accident book for you to fill in.
  • Ask any people who saw the accident for their contact details. This means that they may be able to give a statement at some point in the claims process.
  • If safe to do so, take photographs of the scene and cause of your accident and your injuries.
  • Call and ask a claim advisor how to start a claim. While it’s not necessary, legal representation could help the claims process run more smoothly than it otherwise would.

How Much Can You Claim For Accidents At London Victoria Train Station?

You might be wondering how much claims for potential accidents at London Victoria train station could be worth. The table below gives examples of general damages; this is the amount you receive for the pain and suffering that your injuries have caused. We have based the table below on the Judicial College Guidelines, which legal professionals use to help value claims.

Injury Severity Compensation Notes
Brain Damage Moderate (ii) £90,720 to £150,110 A moderate to modest intellectual deficit, reduced work ability and some risk of epilepsy.
Neck Severe (ii) £65,740 to
Injuries such as serious fractures to cervical spine discs.
Hand Serious (Both Hands) £55,820 to £84,570 Injuries that will cause loss of functionality, and some form of cosmetic disability.
Pelvis & Hips Severe (ii) £61,910 to £78,400 Injuries to the hips or pelvis such as fractures, that could result in additional symptoms such as impotence.
Leg Moderate £27,760 to £39,200 Damage caused by crush injuries, or multiple fractures to one limb, for example.
Finger Severe Fractures Up to £36,740 Injuries that may require the finger to be amputated and that could cause deformity.
Thumb Very Serious £19,600 to £35,010 For example, where the thumb was amputated but has been grafted back on.
Shoulder Serious £12,770 to £19,200 As an example, a dislocated fracture causing pain in neck and shoulder and aching in elbow.
Ankle Modest Up to £13,740 Less serious fractures, as well as sprains, strains and other soft tissue injuries.
Achilles Tendon Minor £7,270 to
Where the ankle turns and causes some damage to the tendon and a feeling of being unsure in the support of the ankle.

You may also be able to claim special damages, to reimburse you for any financial losses. For example, if your injuries have meant that you’ve had to take time off work to recover, you could claim back the associated loss of earnings.

Speak to one of our claim experts for more information about what you could receive. If you have a valid claim, you could be connected with a No Win No Fee lawyer from our panel.

Talk To Us About Public Accident Claims

If you are thinking of making a claim after a London Victoria accident, you may have the option of using a No Win No Fee solicitor who could offer to work your case under a Conditional Fee Agreement. Generally, this will mean no upfront fees to pay your solicitor, no ongoing fees and, if the claim were to fail, no solicitor fees for you to pay.

Should the claim succeed, the solicitor working under a CFA will take a legally capped percentage from the compensation as their success fee.
To find out what steps you could take should you suffer an injury in a Victoria station accident call our advisors for free legal advice.

To get in touch, you can:

  • Use our live chat function
  • Call us on 0800 408 7825
  • Complete our call back form at the top of this page and we’ll be in touch shortly

Public Place Accident Resources

Below, we’ve included some external guides that you might find useful:

Health and Safety Guidance for Railways 

Railway Operatives- Work-related Ill Health 

Evaluation of The Railways (Safety Case) Regulations 

We’ve also included some more of our guides below:

Claim For Psychological Damage

Accidental Death Compensation Claims

How Much Compensation Will I Get For A Broken Foot?

Article by AH

Publisher ET