How To Make A Public Liability Claim Against A Shop

Millions of people each and every day come and go through the doors of shopping centres, shops, petrol stations and supermarkets.  For most, it’s an experience free from pain and accidents. However, accidents can happen and the injuries you suffer from in these kinds of incidents can range from minor to severe.

There are many kinds of accidents which can happen in a shop because it is a place where a business and its customers interact directly. There are various health and safety measures to be taken into account by the owner, including appropriate signage and the provision of an environment which is hygienically clean and safe for all ages.

If you have been involved in an accident in a shopping area of any sort, you may be eligible for compensation. In this guide, we will look at the subject in more detail, and you will find out everything from whether your claim is even viable to how much you’re able to claim compensation for.

Common Supermarket/Shop Accidents

Although most shop owners and managers do their utmost to protect their staff, customers and other visitors; accidents still happen. Common accidents in a shopping setting, whether it is a shop, shopping centre, or even a supermarket include:

  • Injuries resulting from shelves and items not being stacked correctly
  • Damaged or poorly maintained flooring surfaces that can cause trips, slips and falls
  • Spillages of food and/or liquids, which if they are not dealt with and cleaned up can cause accidents.

If you have suffered from an accident in a shop setting of any kind and have injuries that were not your fault, you may be eligible for compensation.  We don’t advice making a claim on your own against a business or corporation as it’s likely their resources will be far greater than yours. Instead you should speak to a fully qualified and professional personal liability lawyer with experience in dealing with shop accidents to discuss the possibility of your claim being successful.

What A Public Liability Compensation Claim Can Be Made Against A Shop

Shop owners have managers have a duty of care to customers and other visitors to the store as outlined by the Occupier’s Liability Act 1957. However, it doesn’t always transpire that this duty of care is followed through on and as a result – accidents and injuries happen with the owner are in breach of the safety rules.

For instance, failing to ensure that the shop has a good inspection record, is kept clean and maintained to a reasonable degree.  Failing to use the appropriate warning notices and signs, when there is a potential risk. When these things are not in place, and you suffer an injury, you may be eligible to claim compensation.

Even if you feel you may be partially responsible, you could still be able to make a compensation claim. To help you out, you need to contact a personal accident lawyer that will be able to tell you if you have a case for a successful compensation claim.

How Much Compensation Can You Claim Against A Shop?

You can claim compensation for any psychological or physical injuries you sustain from an accident in a shop. As well as these though, there are also additional costs you can claim for, including:

  • Loss of earnings because of time off or leaving your job. Broken bones take weeks to heal and emotional trauma may persist for months.
  • Cost of OTC and prescription medication that you require directly as a cause of your accident
  • Physiotherapist and other associated costs for long-term recovery
  • Assistance and care, if you require help on a daily basis from members of your family with your children, pets, around the house or even when you need to go shopping.
  • Travel expenses for attending solicitors, medical experts, hospital, GP and anyone else involved in dealing with your accident and the injuries
  • Replacing or repairing personal possessions that were damaged in the accident such as a mobile phone or item of clothing.

How Can You Make A Personal Injury Compensation Claim?

In order to successfully make a claim, you need to get in contact with a personal injury lawyer who will discuss the details of your accident and injuries to see if you are eligible. They need evidence to prove there was negligence and that the shop owner failed to uphold their duty of care to you as a visitor or customer.

Some of the evidence that will help you with your personal injury compensation claim against a shop, supermarket or shopping centre, includes:

  • Photographs of the area of the shop where the accident happened, showing proof of the obstructions, damaged flooring or other hazards
  • Receipts for any travel expenses to and from medical appointments and the cost of medications you required as a result of your accident and injuries
  • Contact details of any eyewitnesses, including their names, addresses, telephone numbers and email addresses

As all shops, supermarkets and similar public shopping areas have CCTV, your personal injury lawyer will request footage for the time of the accident, if the owner suggests that the hazard hadn’t existed long enough for it to be handled appropriately before accidents occurred.

It can be a complicated and often long and drawn-out process, so it is recommended that you avoid representing yourself and putting forward your own claim. You need the help of a professional personal injury lawyer – particularly if they have experience with similar claims for compensation against shops and other public areas and premises. They will help you through the process from start to finish and do their very best to secure a fair level of compensation.